This Privacy Statement outlines how personal information is collected, used, disclosed, and protected in accordance with the laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

Personal information may be collected when individuals:

  • Interact with this website or service
  • Make a purchase or register for an account
  • Contact customer support or submit inquiries
  • Subscribe to newsletters or promotional materials
  • Participate in surveys, feedback forms, or promotions

The types of personal information that may be collected include names, email addresses, contact details, payment information, and usage data.

2. Use of Personal Information

Personal information is used for purposes such as:

  • Providing and managing products and services
  • Communicating with users regarding transactions, support, or updates
  • Improving user experience and website functionality
  • Complying with legal obligations
  • Sending marketing materials (where permitted)

3. Disclosure of Personal Information

Personal information may be shared with:

  • Service providers and contractors involved in business operations
  • Payment processors and logistics providers
  • Legal or regulatory authorities where required
  • Other third parties with consent or as permitted by law

All third parties are required to handle personal information in accordance with applicable privacy laws.

4. Data Security

Reasonable measures are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Access and Correction

Individuals have the right to request access to the personal information held about them and to request corrections if the information is inaccurate, out-of-date, or incomplete. Requests can be made through the contact options provided on this website or service.

6. Cookies and Analytics

This website may use cookies and similar technologies to enhance user experience, analyse site usage, and deliver relevant content. Users may adjust their browser settings to refuse cookies, though this may impact functionality.

7. Overseas Disclosure

In some cases, personal information may be disclosed to recipients located outside of Australia. Reasonable steps are taken to ensure such recipients comply with the Australian Privacy Principles or equivalent safeguards.

8. Changes to This Privacy Statement

This Privacy Statement may be updated from time to time to reflect changes in practices, technology, or legal requirements. The most recent version will always be available on this website.

9. Contact

For any questions, concerns, or complaints regarding privacy practices or the handling of personal information, individuals are encouraged to get in touch through the contact page or support channels provided.